Terms & Conditions

Please read these terms before placing an order.

1. Ordering

Orders are placed via WhatsApp. When you check out, the items in your cart are sent to our team on WhatsApp. An order is only confirmed once our team has replied to confirm availability, final pricing and delivery details.

2. Prices & Payment

All prices are in Kenyan Shillings (KSh) and are subject to confirmation at the time of order. Payment terms (such as deposit, balance on delivery, or full payment) will be agreed directly with our team over WhatsApp. Prices may change without notice.

3. Availability

Stock shown on the website is indicative. Some items are made to order. We will confirm the availability and lead time of each item when you order.

4. Delivery

We deliver across Kenya. Delivery fees depend on your location and the size of the order and will be confirmed before delivery. Someone must be available to receive and inspect the goods at the delivery address.

5. Returns & Damage

If an item arrives damaged, please notify us within 48 hours of delivery with photos, and we will arrange a repair or replacement. Custom-made items are non-refundable.

6. Contact

For any questions about these terms, contact us on WhatsApp or call 0717 535 929, or visit us at Kenyatta Avenue, Nakuru.